Refund and Cancellation Policy
Effective Date: September 27, 2026
FOXCODER INFOTECH LLP provides The Sales CRM. Read this policy before you cancel a paid arrangement or ask for a refund. It applies together with our Terms of Service.
1. Paid arrangements
If you pay for The Sales CRM, the price and billing period are those agreed at purchase or in writing. A paid period runs until the end date of that agreement.
2. Cancellation
You may cancel by emailing contact@thesalescrm.in from the email on the account. Cancellation takes effect at the end of the current paid period, so the period already paid is not cut short.
Export the workspace data you need before you cancel. After the account or organization is closed, stored workspace data may be deleted, and that deletion can be irreversible.
3. Refunds
We do not refund partial use, mid-term cancellation, or unused time in a period that has already been paid. Fees for the current period are not returned if you stop using the Service before that period ends, except where the law requires a refund.
4. Plan changes
If a paid plan is changed, the current billing period is not adjusted on a pro-rata basis and is not refunded.
5. Suspension and termination
We may suspend or end access for suspected fraud, abuse, or a breach of the Terms of Service. Fees already paid remain non-refundable.
6. Service changes
We may modify or discontinue any part of The Sales CRM. That change does not by itself create a refund for a period already paid.
7. Contact
For cancellation or refund questions, contact:
FOXCODER INFOTECH LLP
211, Amora Arcade, Near Mauni School, Utran, Surat 394105, India
GSTIN: 24AAJFF5538M1Z2
Email: contact@thesalescrm.in
Phone: +91 96015 51091
